Get HVAC JobsGet HVAC Jobs

Call Center Sales/Customer Service Advisor- Spokane Valley


  • Sears Holdings Corporation
  • 01/07/19
  • Spokane, WA
  • 99216
  • Full-Time
Job Summary: The Telephone Sales Representative is responsible for developing Maintenance and Protection Agreement sales over the phone from leads generated from the customer database, where all customers solicited have existing relationships with Sears or other client. This position delivers the sales presentation with passion, commitment, courtesy and professionalism and in conformance to policy and procedure. Additionally, it is paramount that this position use unwavering customer service and high ethical selling standards. Job Duties/Responsibilities: Contacts customers via telephone, and attempts to sell product Maintenance and Protection Agreements Contacts and engages decision-makers, and applies skill sin the area of communication, customer service and problem solving Delivers a sales presentation that is partially scripted, using ad-libs as needed, and adapts to change quickly Offers the best value for the customer in terms of price, discounts, multiple and additional products and maximum term Stresses features and benefits of the Protection Agreement Fields questions and overcomes specific objections raised by customer Corrects customer information on record when appropriate Closes the sale and is respectful of the customer's rights Mails proposals and literature when requested Follows through and calls back per commitments Works with other team members to provide the highest level of customer service and meet team goals Complies with and adheres to selling policies, procedures and Company ethics Completes leads, sales processing and recording Performs other duties as assigned

REQUIREMENTS Education Requirements: HS Graduate or Equivalent Years of Related Experience:


Browse other HVAC Jobs in Washington

  1. Process Safety Manager - Washington State -...

    Moses Lake, WA
    PSM Manager -- we have a several openings with the same company in locations throughout Washington state! ( Richland, Wenatchee, M...
  2. Entry Level HVAC Installer

    Spokane, WA
    Job Description WHAT WE EXPECT * GOOD ATTITUDE * EFFICIENT/HARD WORKING * GOOD CALCULATION SKILLS * ABLE TO LIFT OVER 75 LBS * A...
  3. HVAC Commercial Installation Technician

    Spokane, WA
    Job Description We are looking for a Commercial HVAC Installation Technician to join our team! You will install heating and air c...
  4. HVAC Estimator

    Spokane, WA
    Job Description WHAT WE EXPECT: * GOOD ATTITUDE * SHOW UP ON TIME * EFFICIENT/HARD WORKING * ATTENTION TO DETAIL * QUICK LEARNER...
  5. Entry Level Service Technician HVAC

    Spokane, WA
    Job Description WHAT WE EXPECT * GOOD ATTITUDE * SHOW UP ON TIME * EFFICIENT/HARD WORKING * ATTENTION TO DETAIL * QUICK LEARNER...
  6. HVAC and Facilities Maintenance Mechanic - Work...

    Spokane, WA
    Job Description PAE is currently seeking a Maintenance Specialist to support the Antarctic Support Contract and the National Scie...
  7. Programmer / Applications Engineer

    Spokane, WA
    Job Description Controls Application Engineer We are looking for a full time Controls Application Engineer to work in the Spokane...
  8. Outside Sales

    Spokane, WA
    Job Description WHAT WE EXPECT * SOME WEEKEND/NIGHT WORK * GOOD ATTITUDE * PERSONABLE/ OUTGOING * PROFESSIONAL APPEARANCE * NO H...
  9. Lead Maintenance Technician

    Spokane, WA
    Job Description This position exists to assist in overseeing the operations of the buildings. The Lead Maintenance Tech will assi...
  10. HVAC Refrigeration Service Technician

    Spokane, WA
    Job Description SUMMARY Technicians will be held to a high standard of service, ICEE has a commitment to success: to our custom...